What services does Master Health provide?
We provide end-to-end revenue cycle management, including eligibility verification, medical coding, charge and payment posting, claim submission, denial management, accounts receivable follow-up, laboratory billing, and reporting. You can outsource your entire revenue cycle to us or just the pieces you need.
How long does onboarding take?
Most practices are fully live within 20–30 days. We spend the first week on discovery and setup, integrate and test against your systems through roughly day 20, then go live and begin close performance monitoring. Your dedicated account manager guides you through every step.
Which EHR and practice management systems do you work with?
We integrate with most major and custom platforms, including Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, Meditech, AdvancedMD, and more. If you use a less common system, we'll confirm compatibility during your consultation.
How do you keep our patient data secure and HIPAA compliant?
We maintain HIPAA-compliant workflows, encrypt data in transit and at rest, use multi-factor authentication with role-based access, and operate under a signed Business Associate Agreement. (Confirm your specific certifications before publishing.)
What medical specialties do you support?
We support a wide range of specialties, including Cardiology, Ophthalmology, Gastroenterology, Oncology, Dermatology, Orthopedics, and Mental & Behavioral Health, each with billing workflows tailored to its specific coding and payer requirements.
How is your pricing structured?
Pricing depends on your specialty mix, claim volume, and the scope of services you need. We'll walk you through a transparent quote during your free consultation — no obligation. (Update this with your actual pricing model.)
Do we have to switch our existing software or staff?
No. We work within the systems you already use and plug into your existing operation. Many practices keep their front-desk staff and simply hand off the back-end billing work to us.
How do we get started?
Request a free consultation. We'll review your current billing process, identify where revenue is leaking, and lay out a clear plan — with no cost and no commitment required.